Shipping policy
Shipping Policy
All products are made to order and processed within 1–3 business days. As each item is 3D printed and finished individually, slight variations may occur and processing times may be slightly extended during busy periods.
Shipping Times
Estimated delivery times:
- Netherlands: 1–3 business days
- Europe: 3–7 business days
- International: 10–20 business days
Please note that these are estimated delivery times and may vary depending on the carrier and customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Customs, Duties & Taxes
International orders may be subject to import duties, taxes, and customs fees. These charges are not included in the shipping cost and are the responsibility of the customer.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email. Please allow a few days for tracking updates to become available.
Delays
We are not responsible for delays caused by shipping carriers, customs, or other external factors beyond our control.
Incorrect Address
Please ensure your shipping address is correct before completing your order. Orders returned due to incorrect or incomplete addresses may require additional shipping fees for reshipment.
Lost or Damaged Packages
If your order arrives damaged or appears lost in transit, please contact us as soon as possible so we can assist you.
If you want, I can also make a shorter version, or tailor it specifically for Etsy vs Shopify differences (they behave slightly differently with delivery expectations).